Zultys MX250 Exchange
Product of the Year
From a product engineering standpoint, the Zultys MX250 is quite impressive.
In fact, several of the major industry manufacturers are changing their
architecture to look much like the Zultys system. It is difficult to find
anything wrong, or bad, about the MX250. The only risk in making the
decision to purchase the MX250 is the relatively short history of the
company itself. Zultys has only been around for a few years, but the company
is well-managed, and their product development team seems to really get how
an IP-PBX system needs to be built, and what functionality in needs to have.
We believe that Zultys will be around for the long-haul and will continue to
be a market leader in product design and architecture.
What is so different about the MX 250? To truly understand the value, you
must not think “how should a phone system work”; instead, you have to think
“how can my business best communicate”. The traditional telephone is just
part of the overall communication solution. The MX 250 completely changes
the way your business communicates, and it does it very intuitively. The
silver bullet is the companion software called MXIE (pronounced Mix-e). The
MXIE software runs on your PC and gives each employee a clear view of
everyone’s “presence”. Presence simply means that it tells you who is doing
what. MXIE not only gives you the view of everyone’s presence, but also
provides the means to communicate with others in various ways. One of the
most powerful is Instant Messaging. You can have several conversations with
colleagues without even picking up the phone. You can interrupt people who
are on the phone with important messages using IM. Call handling is a
breeze, simply drag and drop calls to transfer, conference, and many other
functions.
In addition to MXIE, the MX 250 is designed to be simple to use and
maintain. A single chassis provides all services, including voicemail and
even call center and fax services. Applications such as Advanced ACD are
just a matter of inputting license codes to the MX 250. No need to purchase
additional servers.
The system is also built around the SIP standard, which is the industry’s
leading VoIP standard. SIP makes it possible, and easy, to deploy telephones
throughout the Internet, including branch offices or home offices. Zultys
supports G.729 compression providing great call quality even in most low
quality Internet spots. For companies that have a distributed workforce, the
MX 250 is an excellent option. It is so because MXIE coupled with the
systems architectural underpinning enables employees to communicate very
effectively, and perhaps more important, enable managers to see clearly who
is working and who may not be.
We recommend the MX 250 to companies that are distributed, or see value in
deploying MXIE. It is also a great solution for companies who need a call
center. If your company is looking for a basic telephone system and
voicemail, with no intention to use a powerful tool like MXIE, are better
off choosing an Avaya or 3Com system. Otherwise, it is worth your while to
see a product demonstration of the MX 250 and see MXIE for yourself. It is
simply great!
The MX250 contains many more features than can be covered in this limited space. For full coverage of the features, benefits, and technical specification, please visit the Zultys Website.
