Traffic Analysis

What specific traffic is clogging your  network? Is it the Exchange Server? Is someone streaming YouTube videos or music from iTunes? DBI MSP in the best monitoring platform to provide this level of granularity.

We provide the following services utilizing our "State of the Art" platform

Integrated AntiVirus

DBI provides a fully integrated antivirus suite for complete protection and remediation for viruses, trojans, malware, and web-based threats.

Open API and SDK

Export DBI MSP monitoring and performance data to your other information systems easily and seamlessly. The open interface allows users to poll DBI MSP with industry standard Service Oriented Architecture (SOA) and return data in XML, HTML, or JSON format, allowing full integration of DBI MSP with your existing IT infrastructure and applications.

Custom Reporting and Dashboard Gadgets

Configure the DBI MSP dashboard to report and display content for any SNMP-based monitoring data. By integrating with our custom-SNMP monitoring solution, users can display data, trend graphs and charts, and time-elapsed snapshots of network, device, and computer performance and availability.

Global Policies

Configuration of monitoring, reporting, and remediation is a breeze with global policy management. Make changes in your configuration and deploy the new configurations to one group of computers, one customer, or every device monitored by DBI MSP.

Custom SNMP Configuration

Manually or automatically discover and enter custom monitors for any SNMP enabled device. Custom SNMP allows you to define any SNMP OID to monitor any SNMP device regardless of the manufacturer or type of device, enabling DBI MSP to provide 100% SNMP coverage on any network. Custom alerts can easily be created to provide instant notification of the status of any SNMP monitor. Read more about it here.

Custom Scripting

DBI custom scripting allows administrators to remotely run any scripting language on Windows, Mac, Linux, and Unix devices easily and securely. Strongly types parameters, 32/64 bit run states, and customized parameter strings ensure scripts are implemented quickly and reliably. Specific interpreters can be specified to support any custom scripting language or console application. Read more about it here.

Network Mapping

Leveraging several discovery techniques, DBI MSP automatically discovers your LAN or WAN and produces easy-to-view network topologies. These diagrams are automatically updated when devices are added or removed from the network. Supporting the need for monitoring, visualization and planning for the future of your network, network mapping is an invaluable feature. Read more about it here.

Diagnostic Tools

Integration of DBI's acclaimed pt360 Tool Suite, the number one network diagnostic tool on the market. Consolidates dozens of network management and configuration management tools into a single integrated interface.

SNMP Trap Manager

Devices can be configured to proactively send out trap messages via SNMP when there is an issue. This ensures that alerts can be triggered more quickly in DBI MSP, avoiding problems before they impact the network. SNMP Trap Manager uses an extensive Management Information Database (MIB) library to reference Object Identifier (OID) description to make traps easy to recognize and understand quickly. Proactive alert notifications can be sent based on OID, source and other key trap information to make sure you know about problems before they become an issue.

ExpertAssist Remote Remediation Tools

DBI MSP now includes ExpertAssist, an advanced behind-the-screen remote troubleshooting tool for Windows desktops and servers. Deployed within the DBI MSP framework and launched with a single click from the device in the MSP Studio, ExpertAssist can manage devices remotely, in real time, while users continue to work without interruption. ExpertAssist provides more than 45 distinct capabilities to control, manage and gather information from remote computers.

Website Surfing Analysis

Does your customer's management team know the websites their employees are surfing? How productive are their employees? DBI MSP is the best platform on the market to tell you.

Advanced Alerting

DBI MSP automatically notifies you via email or SMS when network performance degrades, allowing you to fix problems before any impact on user and customer experience. Through a simple wizard, you can configure alerts for multiple conditions that meet the needs of your network.

DBI MSP monitors network events, traffic, and conditions to create a performance baseline which ensures that you don’t get inundated with false-positive alerts from normal network activity. Additionally, DBI MSP can automatically escalate critical alerts until the problem is resolved and can suppress alerts for scheduled network maintenance.

Application Monitoring

DBI MSP Application Monitoring provides in-depth visibility of running processes and performance counters for mission-critical applications, network services, and web applications. Application failures are usually the most common problems that occur in IT infrastructure. These powerful monitors help IT Admins and network engineers prevent application failures and identify degradations early.

Automated Remediation

DBI MSP can automatically take actions to restore services when a failure occurs, including restarting applications and windows services, or rebooting servers. Network administrators can focus more time on revenue-generating initiatives by automating remediation in DBI MSP.

Cloud Monitoring

DBI MSP enables you to securely manage and monitor both your local infrastructure and your remote cloud computing environments within a single dashboard. Regardless of whether you are managing a collection of resources in your data center, corporate office, remote location, or in a partner's cloud, DBI MSP provides the comprehensive capability required to scale with your needs.

Cross Platform Support

The DBI MSP agent provides non intrusive, light-weight monitoring for Windows, Mac, and Linux machines. It is responsible for communication back to the DBI MSP server, and executing tasks and delivering services.

Go Live Monitoring

Go Live provides real-time monitoring and data collection of a device(s) during the troubleshooting process. This granular view of device information helps you identify performance issues in seconds, not minutes and reduce mean time to repair. Each SNMP or WMI monitor can be modified for each device, giving you full control to collect the data that needed to a solve your problem.

Load-and-Go Deploy

DBI MSP installs and more importantly configures in 15 minutes through a simple 3 step process. After installation, DBI MSP performs a fast and comprehensive scan of the entire network to discover all devices. Leveraging various discovery techniques, DBI MSP provides a complete set of attributes for each device that has been discovered. Each device is then assigned to a Smart Policy with recommended monitors to complete the deployment process.

Log File Management

DBI MSP has log monitoring and management capabilities, with the ability to collect, analyze, alert, report, and archive Event Log from Windows hosts, SysLog from distributed UNIX hosts, Routers, Switches, and other SysLog devices, and Application logs from IIS web server, IIS FTP server, and MS SQL server. It helps system administrators to troubleshoot, performance problems on hosts, select applications, and the network.

Mobile Device Support

DBI MSP supports delivery of reports and monitoring data to numerous mobile devices. Now your network administrators can keep an eye on the network even when they are offsite or in company meetings.

Monitoring Dashboards

DBI MSP provides unparalleled visibility into network performance, fault management, and device availability across any size of network. The iGoogle like Dashboard is a "network management dashboard" with a summary display of key performance indicators (KPIs) like CPU load, network interface traffic, latency, packet loss and event logs, exposing troubled devices and areas of the network. With support for drag and drop, it’s easy to customize each dashboard by simply adding and removing gadgets. DBI MSP’s full screen mode feature maximizes screen real estate and rotates multiple dashboards. Now managers and operations staff can continuously monitor key assets of the company to ensure that your network is always running at peak performance.

Traffic Analysis and Flow

ptFlow™ Network Traffic Analysis provides unparalleled visibility into traffic network patterns and usage to determine how traffic impacts the overall health of the network through real-time packet capture. Drill down into applications, conversations, and devices to identify the exact sources of spikes and bursts allowing you to take proper corrective actions. DBI MSP stores flows for historical reporting that proves invaluable for network capacity planning.

Performance Baseline

DBI MSP Performance Baseline automatically analyzes collected data to identify changes in network behavior and establishes a baseline that represents the regular and expected activity of a device and network. The established baseline accurately reflects your organization’s use of the IT infrastructure by taking into account patterns and variations in usage – for example, increased processor utilization on Monday mornings at 9:00am. Performance Baseline continuously logs subsequent activity of a device and compares it to baseline. Once irregular behavior is detected, DBI MSP produces a qualified alert that contains details to be used as a starting point to help guide the troubleshooting and remediation process.

Remote Office Support

Designed for organizations with multi-site networks, DBI MSP Remote Agent provides secure connectivity between IT headquarters and any number of remote sites. The remote agent ensures that all key network performance data is collected and sent to DBI MSP, providing visibility into the entire IT infrastructure. Taking commands from DBI MSP, the remote agent can also enforce policies and execute actions.

Real Time Performance Monitoring

Monitors performance counters for routers, hubs, switches, servers, and applications in real-time.

Reporting

DBI MSP Reports enables you to generate reports for all collected network data. Any report can instantly be printed, emailed, and saved. You can drill down into specific time periods or events or change chart type with a single click – a feature that is particularly useful when troubleshooting issues. Leveraging the report scheduler, email reports on a daily, weekly or monthly basis to colleagues and executive management.

Role-Based Access

DBI MSP gives you control over what users can and cannot do on the system. User accounts are configured for which type of information is displayed in the DBI MSP Studio for an individual user or group of people. In addition user accounts have email address for integration to alert notifications and scheduled reports. This layer of security ensures that the right people have access to the right information.

Router Config Backup

DBI MSP has the ability to automatically backup configurations files for your routers and switches. Configuration backups can be scheduled to run as needed and are stored in the DBI MSP database. Config files can be viewed and compared all in the same interface. In addition you can be immediately alerted when any configuration has been changed. You can customize the backup settings to meet your particular needs in DBI MSP Policies.

Smart Policies

Leveraging DBI MSP's device profiling intelligence, it recommends monitors and data gathering intervals for all devices discovered in your network. Smart Policies encompass devices, monitors, alerts and scheduled task, so any configuration changes occur from one central location. This intuitive design saves you time and dramatically improves ease of use.

SNMP Enablement

SNMP Enablement is a powerful utility that automatically enables and configures SNMP on your devices to ensure they will be monitored by DBI MSP. A ease to use wizard walks you through the simple process for one or many devices. This tool saves you considerable time and the days of having to going to each machine are over.

Virtualization Support

DBI MSP's Virtualization makes it easy to monitor your virtual environment to ensure it is running smoothly. It automatically discovers your host ESX servers and associated guest virtual machines and provides insight into key statistics like status, CPU, memory, disk usage, and interface traffic. As resource allocation changes, DBI MSP updates to provide you with the most real-time information about your virtualized environment.

VoIP Support

Voice and data convergence poses enormous challenges to network administrators. By introducing voice traffic onto the data network, it can degrade performance for both types of traffic. DBI MSP VoIP Monitoring and Analysis addresses this problem with the capability to monitor, alert, and report on the network's capacity to provide acceptable call quality. DBI MSP VoIP collects valuable parameters essential to VoIP performance, including jitter, packet loss, latency, and MOS (mean opinion score). It leverages the functionality of DBI MSP and seamlessly integrates with its network management capabilities, giving you a combined voice and data networks visibility, actionable intelligence and control over VoIP

Web Browser Interface

Use DBI MSP's web interface to view all your critical network data, traffic bottle necks, and alert warning about potential problems. In addition, see your DBI MSP system settings to ensure you are collecting the right information at the right time.

Wireless Monitoring

Wireless Monitor Module gives DBI MSP the ability to monitor wireless networks. As wireless become a more integrated in today's network, it is important that IT managers maintain visibility into wireless access points, clients and sessions. DBI MSP Wireless Monitoring centralizes the management of distributed wireless networks with configuration in Smart Policies and monitoring in Dashboards. Understand how well your wireless network is performing and detect rogue users.